A general system error occurred: Signature verification error. No verification key available error when using PowerCLI Move-VM cmdlet

 

Symptoms

When doing a Cross vCenter migration using PowerCLI Move-VM cmdlet, you experience these symptoms:

• The Cross vCenter migration fails.
• You see the error similar to:
  
  A general system error occurred: Signature verification error. No verification key available.

Cause

This issue occurs when the following criteria are met:

• The source vCenter Server system is version 6.5 or 6.5 Update 1.
• The source and destination vCenter Servers systems are associated with different Platform Services Controllers.
• The Secure Token Service (STS) instances on the two Platform Service Controllers are configured to use different signing certificates.

Resolution

This issue is resolved in VMware vCenter Server 6.5 Update 2 or later, available at VMware Downloads.