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Cannot change the password of administrator@vsphere.local from the vSphere Web Client dropdown menu

  Symptoms

  • The Change Password option is greyed out in the dropdown menu when you log in as Administrator@vSphere.local.
  • You cannot change the password as an Administrator.
  • A standard user logging in to the vCenter Single Sign-On (SSO) server from the vSphere Web Client can perform a password change from the dropdown menu.
Resolution
To resolve this issue, you must change the password for the Administrator.

To change the password for the Administrator:
  1. Log into the vSphere Web Client with an SSO administrator user
  2. Click Administration.
  3. Click Users and Groups under Single Sign-On.
  4. Right-click Administrator under the Users tab.
  5. Click Edit User.
  6. Change the password for the Administrator.

    Note: If the Edit User dialog box for the Administrator@vSphere.local is greyed out, see Cannot change the administrator@vsphere.local password after upgrading from vCenter Server 5.1 to 5.5 (2061122).
Related Information
 

 

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