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VCSA Update Fails with error : "Update installation failed, vCenter is non-operational"

  Symptoms

VCSA Update Fails with error : "Update installation failed, vCenter is non-operational"

Cause
This issue occurs when the software_update_state.conf has the following state.

Resolution
  • Take SSH to vCenter Appliance
  • Stop applmgmt service : service-control --stop applmgmt
  • Navigate to /etc/applmgmt/appliance : cd /etc/applmgmt/appliance
  • Backup the file : mv software_update_state.conf /var/tmp/software_update_state.conf.orig
  • Start applmgmt service : service-control --start applmgmt
  • Refresh VAMI, login and try the update again

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