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Firstboot Error: Failed to start Workload Control Plane Service

Symptoms

Upgrading from vCenter 6.7U3 to 7.0 GA and keep getting an error on Stage 2 of the upgrade:
An error occurred while starting service 'wcp'
Failed to start Workload Control Plane Service.

may see error like:

“An error occurred while invoking external command : 'Error 166 while adding user workload_storage_management-dc45c311-35e4-4ecd-a114-a52f0cb11e3d to SSO group "ServiceProviderUsers": dir-cli failed, error= Specified User or Group to be added doesn't exist. 100006 ' Failed to configure Workload Control Plane

Resolution: This is an unrecoverable error, please retry install. If you encounter this error again, please search for these symptoms in the VMware Knowledge Base for any known issues and possible resolutions. If none can be found, collect a support bundle and open a support request.”

Cause

Wcp.log

 

Starting service process with pid: 9662.

time="2020-05-07T14:33:45Z" level=info msg="Set debug mode to false"

time="2020-05-07T14:33:45Z" level=error msg="Encountered error when opening file /etc/vmware/wcp/.storageUser: open /etc/vmware/wcp/.storageUser: no such file or directory"

time="2020-05-07T14:33:45Z" level=error msg="Failed to parse Service Account data from file /etc/vmware/wcp/.storageUser: open /etc/vmware/wcp/.storageUser: no such file or directory"

time="2020-05-07T14:33:45Z" level=fatal msg="Failed to load storage service account from /etc/vmware/wcp/.storageUser, verify that firstboot succeeded"


The upgrade fails due to file storageUser not getting created
Resolution
-->take ssh to the newly created appliance
-->check under /etc/vmware/wcp if the file exists
->if not  create the file.

content of the file:
===========================================
workload_storage_management-3d2aab75-9f79-4c38-91e2-6cefc6727ba8
r"eH}W[5dKv+\OPas<CL
1589159830
==========================================

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