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"Failed to configure vAPI Endpoint Service at the firstboot time" while installing Windows VC 6.5

 

Symptoms
While configuring the vAPI EndPoint Service, you experience these symptoms:
  • Windows vCenter Server 6.5 installation fails while configuring the vAPI EndPoint Service
  • vCenter Server 6.5 installation on a Windows Server fails during the vAPI EndPoint Service during the firstboot time.
  • You see the error:

    Error: An error occurred while starting service 'vapi-endpoint'. Failed to start the vAPI Endpoint Service. Failed to configure vAPI Endpoint Service at the firstboot time. Please file a bug against VAPI
     
  • In vapi_firstboot.py_2948_stderr.log file, you see entries similar to:

    No valid files with pathname: C:\ProgramData\VMware\vCenterServer\logs\vapi\endpoint* found.
    ERROR starting vapi-endpoint rc: 2, stdout: , stderr: Start service request failed. Error: Service crashed while starting^M
    vapi firstboot failed
    Traceback (most recent call last):
    File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 536, in sys.exit(Main())
    File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 514, in Main vapi_firstboot()
    File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 502, in vapi_firstboot actionFirstboot(fbObj)
    File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 480, in actionFirstboot actionStart(fbObj)
    File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 485, in actionStart startService(msg, fbObj)
    File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 361, in proxy return func(args, *kwargs)
    File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 429, in startService fbObj.start_services()
    File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 225, in start_services self.start_service()
    File "C:\Program Files\VMware\vCenter Server\python-modules\cis\firstboot.py", line 272, in start_service service_start(self.get_eff_service_name())
    File "C:\Program Files\VMware\vCenter Server\python-modules\cis\utils.py", line 742, in service_start
    "localized": "Failed to configure vAPI Endpoint Service at the firstboot time",
    "translatable": "Failed to configure vAPI Endpoint Service at the firstboot time"
     
  • In the Firstbootinfrastructure logs file, you see entries similar to:

    WARNING firstbootInfrastructure Bug component info file does not exist
    INFO firstbootInfrastructure Firstboot duration: 178 sec
    INFO firstbootInfrastructure First boot is a failure
     
  • LDAP client receives this error:

    com.vmware.identity.interop.ldap.WinLdapClientLibrary, error code: 32
Cause
This issue occurs if there is a restriction in running Java.
 
Resolution
To resolve this issue:
  1. Ensure that the Domain login used to install vCenter Server has full Administrator privilege.
  2. Modify the group policies under the Software Restriction Policies section in the group/machine policy and allow permissions for Java.

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